Refund and Returns Policy

This is a one-time charge that will appear on your statement as Pay Wise Sol.

At Pay Wise Sol, we aim to provide high-quality branding and business software integration services. Because our services involve customized work and dedicated project resources, refunds are handled according to the terms below.

1. Custom Services

Our branding, design, integration, and automation services are customized for each client. Once work has started, payments may be non-refundable for work already completed.

2. Refund Requests

If you wish to request a refund, please contact us as soon as possible with your order or project details and the reason for your request.

Refund eligibility will be reviewed based on the project status, work completed, and applicable agreement.

3. Before Project Work Begins

If a cancellation request is submitted and approved before substantial project work has started, Pay Wise Sol may provide a full or partial refund depending on the circumstances and any costs already incurred.

4. After Work Has Started

Once design, development, consultation, integration, or other project work has started, payments for completed work are generally non-refundable.

5. Completed Deliverables

Refunds are generally not available for deliverables that have been completed, approved, or delivered to the client.

6. Client-Requested Changes

A change of mind, change in business direction, failure to provide required information, or dissatisfaction resulting from requirements different from the original project scope may not qualify for a refund.

We encourage clients to communicate their requirements clearly before and during the project.

7. Third-Party Services

Payments made to third-party platforms, software providers, hosting companies, plugins, payment processors, or other external providers may be subject to their own refund policies and may not be refundable by Pay Wise Sol.

8. Integration Limitations

Software integrations may depend on third-party APIs, permissions, subscriptions, technical limitations, or platform changes. Refunds will not automatically be issued when a third-party platform changes its functionality or becomes unavailable.

9. Duplicate Payments

If you accidentally make a duplicate payment, please contact us promptly. After verification, an eligible duplicate payment may be refunded.

10. Approved Refunds

If a refund is approved, the refund will generally be issued through the original payment method where possible. Processing times may vary depending on the payment provider.

11. Contact Us

For refund-related questions or requests, please contact:

Pay Wise Sol
Email: [email protected]